What If My Item Arrived Damaged?
We ship every item with extra padding. Despite this, our customers report that around 1 in 1000 product arrives damaged due to the mail service mistreatment. If you discover a flaw or fault in the item please contact us as soon as possible and we'll work it out with you. info@cozicabana.com
What Types Of Payment Do You Accept? - All Standard Payments
We accept all payments by Visa, Mastercard, American Express, Discover, and more. We also offer installments as well.
How Much Does It Cost To Ship?
With our large customer base, we like to provide FREE shipping all over the world for our fantastic Cozi Cabana Family!
How Do I know My Package Has Shipped And Is on Its Way?
Once you place an order, you will receive an automatic confirmation email. Once your order has been processed and is on its way, you will receive another email with shipping information. If you have any questions, you can always email us at info@cozicabana.com.
Do You Ship Internationally?
Yes, we do! Although we do our best to ship international packages promptly, the average delivery time is between 10-25 business days, excluding any delays and customs checks. This is also the case for Express shipping. Taxes and fees are determined according to local import rules.
Will My Order Be Shipped In One Package?
For logistical purposes, items in the same order may arrive separately. We do this to ensure that items are shipped to our customers as quickly as possible.